Data Deletion and Unsubscribe
Last updated: November 2026
This page explains how a member of a church on MyChurch can have their personal data deleted, and how to stop receiving messages. How we handle personal data in general is in the Privacy Policy.
1. Delete your data in the app
- Open the My Church app and sign in.
- Go to your Profile and choose Delete My Data.
- Confirm with your PIN and follow the instructions on the screen.
2. Ask by email
Write to [email protected] with the subject Data Deletion Request. Include your name, the phone number you use with MyChurch, your church, and a short description of your request.
3. What happens next
We aim to complete requests within 30 days, and you receive a confirmation once your data has been deleted. All personal information and usage data linked to your account on our servers is deleted, and this cannot be undone. You lose access to the features that depend on it.
Some information may be kept where the law requires it for legal, regulatory or security purposes.
4. Stop receiving messages
In the app, go to your settings or notifications and change your preferences to stop some or all messages. For promotional email, use the unsubscribe link at the bottom of the email.
For anything else, write to [email protected] or [email protected].